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Home/ARE voices/ARE news/“People have been wrongly deported, have lost everything and are being overlooked” – a bleak picture of the Windrush Compensation Scheme. 

“People have been wrongly deported, have lost everything and are being overlooked” – a bleak picture of the Windrush Compensation Scheme. 

Windrush advocates from across the country gathered in Parliament on Tuesday 16th May with ARE, to present MPs, journalists and policymakers with a picture of the deep-rooted issues plaguing the government’s Windrush Schemes and potentially impacting tens of thousands of people in the UK and overseas.1 

The Windrush Scheme and Windrush Compensation Scheme, administered by the Home Office, were established to redress the damage of the Windrush scandal, which rose to the headlines five years ago regarding the unlawful treatment of those who migrated to the UK from the Commonwealth – particularly the Caribbean – between 1948 and 1973. 

Picture credits: Luke Agbaimoni

“What has happened to the Windrush Generation is still being done”

However, legal professionals and advocacy groups attending ARE’s event, entitled “The Windrush Scandal five years on: What needs to change?”, including representatives from Windrush Defenders Legal, NuDawn CIC, Fair Justice System for Scotland, and Human Rights Watch, as well as people directly affected by the scandal, continue to see fundamental issues in how over-complicated the Schemes are to access by those who need it most, especially those who have already been deported.  

Bell Ribiero-Addy MP, Dr Debbie Weekes-Bernard, Deputy Mayor and Dawn Butler MP.

The session co-chaired by Bell Ribeiro-Addy, MP for Streatham and Dawn Butler, MP for Brent Central, and Chair of the Jamaica APPG, included Lord Simon Murray, Parliamentary Under Secretary of State at the Home Office; Stuart McDonald, MP for Cumbernauld, Kilsyth and Kirkintilloch East, SNP; Debbie Weekes-Bernard, Deputy Mayor for Communities and Social Justice in London; Jacqui McKenzie, Partner and Head of Immigration and Asylum law, Leigh Day; Patrick Vernon OBE, Windrush Campaigner; Anthony Brown, Windrush Defenders Legal; Carollyn Lascelles, NuDawn; Silence Chihuri, Chief Executive of Fair Justice System for Scotland; Almaz Teffera, Human Rights Watch Researcher on Racism, and Asher Hoyles, performance poet and author of Before Windrush: West Indians in Britain as speakers. 

Bell Ribeiro-Addy, MP for Streatham and the chair of The Windrush Scandal 5 Years On, said: 

I am pleased to chair this event as the Windrush scandal is still with us and in many ways is actually getting worse. The direct victims of the scandal are being terribly mistreated, with some waiting so long they are dying off before receiving any compensation. At the same time, the conditions that gave rise to the scandal and the mistreatment of migrants in general are both becoming even more hostile. This remains government policy.” 

Dawn Butler, MP for Brent Central and Chair of the Jamaica APPG, added: 

Today we mark five years since the Windrush Scandal was uncovered. Whilst many seem to have moved on from scandal, the people wrongly deported; denied their pensions, benefits and medical treatment; lost jobs, houses and more – lives utterly devastated by institutionally racist policy – cannot move on. In fact, many waiting have since died. This is a disgraceful time in our history. Parliament and this government cannot forget what they have done.” 

That is why today, the same year of the 75th anniversary of the HMT Empire Windrush arriving at Tilbury Docks, we stand together in the Houses of Parliament to renew our call for justice for the Windrush generation. A generation that has given so much to our country, helping to rebuild it after the war. They have lived, worked and raised families here, contributing so much to society.” 

“Ease our pain, ease our suffering. When you needed us, you greeted us. We are getting weary, we are dying.”

Individuals personally affected by the Scandal were given the floor to speak to Lord Simon Murray, the government minister with responsibility for the Windrush compensation and status schemes, powerfully spoke up about the harms they have faced across their employment, immigration, health and housing conditions.

A former psychiatric nurse shared her story of being unable to visit her mother in Trinidad before she died because the Home Office had lost her passport twice and then said they had no record of her.

One individual also shared how he had been deported as a child, separated from family and had spent his whole life trying to get back to the UK – whilst his sister still remains trapped overseas.

Lord Murray said that the government has now paid or offered more £70m in compensation, and that the compensation scheme was being constantly improved based on feedback such as at the event.

Jeremy Crook OBE.

Jeremy Crook OBE, CEO of Action for Race Equality, said:

“Five Years after the Windrush scandal shocked the nation; we must use this moment to reflect on what still needs to change. Setting up the Windrush Schemes was an important step on the journey to justice. But that journey is not complete. Members of Action for Race Equality’s Windrush Justice Programme – the people on the frontline of Windrush advocacy – have told us that the process is still too complex; that victims are still treated with excessive scrutiny and suspicion, and people trapped overseas are neglected. Next month marks the 75th anniversary of HMT Empire Windrush arriving at Tilbury docks, signalling the large-scale arrival of this generation. To honour them, we must do right by their descendants. We look forward to working with the government to achieve this.” 

Jacqui Mackenzie, immigration lawyer said

“To me there’s a lack of will to sort out some of the issues that can be sorted. People have already spoken about the disproportionate requirements to provide evidence that goes back decades. When the scheme was designed, in consultation, the Home Office promised us there would be a light touch – there hasn’t been light touch”

“I’m really pleased the Paul Hamlyn Foundation called me in to research what’s been happening with the Windrush Schemes, which then led to some money which Action for Race Equality is now spending through the Windrush Justice Programme. I am delighted they’ve got it, because it’s going to make a huge difference” 2

Discover the Windrush justice programme

What’s next?


Action for Race Equality, in collaboration with grassroots groups and Windrush Justice campaigners throughout the UK, has identified critical areas requiring attention from the Home Office, as well as potential solutions to these, which were shared during Tuesday’s event.

1. Government should shoulder the burden of proof and stop passing the buck to Windrush victims to prove their case.    

  • Applicants to the scheme go through undue scrutiny and suspicion when presenting identity documents and making claims, despite other government agencies such as HMRC or the Department for Work and Pensions already possessing verified identification for these individuals.  
  • The process is also outdated, requiring hard copies, and resulting in additional costs and time constraints, particularly for those who have already incurred significant financial losses and are unable to provide physical evidence. The IT support, when provided, is inadequate for claimants’ needs.  

Government must internally and efficiently interrogate the information they already hold on people with other departments and agencies and reduce the excessive burden of proof needed from individuals. 

2. End the caseworker lottery  

  • Home Office case workers responsible for managing claims and in decision-making roles operate without standardised protocols or guidelines. The outcome and quality of claims are left to the discretion of individual case workers. 

JUSTICE has emphasised the need for further caseworker training and guidance to provide quality assurance and consistency, as well as cultural competency when handling claims from vulnerable individuals and diverse communities.  

3. The out of sight, out of mind approach to people trapped overseas must stop. 

  • People overseas, who have already been deported, are at a huge disadvantage and neglected. Forms for overseas claimants are unnecessarily complex even for those with legal training. In one case, a legal team had to click 17 times from the Gov.UK homepage to find the link for overseas claims.  

Government must simplify the process, taking inspiration from successful practices elsewhere, such as the distribution of COVID-19 support for businesses and the accessibility of the Ukraine Family Scheme. 

We will collectively build on the policy discussions following this Parliamentary moment with organisations currently on round one of its Windrush Justice Programme.


Notes:

[1] The total number of people affected is currently unknown. However, latest statistics show that over £59.55 million has been paid out across 1,599 claims (Windrush Compensation Scheme data: March 2023). 

[2] Action for Race Equality, through the Windrush Justice Programme, funded by the Paul Hamlyn Foundation, the Mayor of London, the Disrupt Foundation, City Bridge Trust, and the Network for Social Change, has been supporting twelve grassroots Windrush advocacy groups and gathering critical learnings from those working to address the harm ensuing from the government’s ongoing hostile policy environment. ARE encourages organisations not yet funded by the ARE to find out more.

Featured in the Guardian..
Home Office minister heckled by victims of Windrush scandal | Amelia Gentleman

Published on:
17/05/2023

Categories: ARE news, ARE project update, ARE voices, events, news, news release, programme, social justice, Windrush Justice, Windrush Justice Fund

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